As of March 2021, your Xfinity Prepaid Internet service now provides up to 50 Mbps of download speed and up to 10 Mbps of upload speed. To enjoy this recent speed update, you must restart your modem. You can restart your modem manually by unplugging the power cable, waiting one minute, and plugging the power cable back in.

You can check your Internet speed with a free service from Xfinity to see how long it should take you to download and upload data. To get started, visit Speed Test from Xfinity.

Internet performance may slow if congestion or interference is particularly high in your neighborhood, or your device has too many applications running. Learn more.

If you are having performance issues, visit the Xfinity Status Center to troubleshoot your modem online or check for local outages.