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How do I transfer my service to a new address?
We’ll help you transfer your service in just a few easy steps.
- Tell us where
- We’ll check your new address and make sure Xfinity prepaid is available at your new home.
- Confirm the move
- Moving your service is easy. Confirm the move when you’re ready to transfer and we’ll do the rest.
- Get connected
- Bring your equipment with you and we’ll show you how to install it at your new location.
*If you are moving and enrolled in the Affordable Connectivity Program you will need to re-enroll at your new address by calling 844-963-0288.
Click the button below to sign in to your Prepaid account and start the move process.