Support
You can stream Prepaid Instant TV by downloading the Xfinity Stream app on Google Play or the iTunes app store. The app allows you to watch Prepaid Instant TV on any device, including mobile, desktop, and tablets.
Although Prepaid Instant TV was designed to watch on mobile devices and computers, you can watch it on a television screen using an Amazon® streaming device, plus any iOS or Android device that works with the Xfinity Stream app.
As you reach the end of your first Prepaid Instant TV purchase, you will be able to refill your Prepaid Instant TV package starting at $22 (plus taxes and fees) for up to 30 days of service. You will also have the ability to add on other Prepaid channel pack options, such as Kids & Family, Premium channels and Spanish language channels at an additional cost.
- Have 30 days of active Prepaid Internet service
- Add Prepaid Instant TV
- Create an Xfinity User ID for Prepaid Instant TV access (see Xfinity User ID FAQs below)
- Ways to stream:
- Download the free Xfinity Stream app on iOS or Android to watch on your mobile devices
- Stream from your computer at tv.xfinity.com
- Use an Amazon® streaming device to watch on your TV
It is a unique identifier you create that enables you to use authorized Xfinity products and services.
Even if you have Prepaid Instant TV, an active Xfinity User ID is required to use the Prepaid Instant TV streaming service.
Creating your Xfinity User ID requires that you enter a valid email address and password. You will be asked to supply them in order to create your ID during the setup process.
As your unique User ID, it allows you to:
- Use the Xfinity Stream App to watch shows on your mobile devices.
- Use the Xfinity Stream App and a streaming device, such as Amazon® Fire, to watch shows on your TV.