Support

Questions?
How do I watch Prepaid Instant TV?

You can stream Prepaid Instant TV by downloading the Xfinity Stream app on Google Play or the iTunes app store. The app allows you to watch Prepaid Instant TV on any device, including mobile, desktop, and tablets.

How can I watch Prepaid Instant TV on my television screen?

Although Prepaid Instant TV was designed to watch on mobile devices and computers, you can watch it on a television screen using a Roku® device products that work with the Xfinity Stream app, such as the Roku Express or a Roku Streaming Stick.

What happens after my first purchase of Prepaid Instant TV expires?

As you reach the end of your first Prepaid Instant TV purchase, you will be able to refill your Prepaid Instant TV package starting at $20 (plus taxes and fees) for up to 30 days of service. You will also have the ability to add on other Prepaid channel pack options, such as Kids & Family, Premium channels and Spanish language channels at an additional cost.

How much does Prepaid Instant TV cost?
The Prepaid Instant TV package is starting at $20 (plus taxes and fees) for up to 30 days and gives you the ability to add on extra channels at an additional cost. The price varies based on which options you choose to add to your service.
Can I add on additional channels?
Yes, you need the to start with the Prepaid Instant TV pack in order to add on other packs and premium channels. You can pick and choose the extra packs you would like for an additional fee.

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